As more businesses ship goods around the globe, there is a major concern over misrouting, a major complaint from consumers. If you are a shipper, the last thing you want is to have your shipments misrouted. This means your customers will have to wait longer for the error to be rectified. This can lead to a bad reputation in your industry and a loss of business.
When every second matters, why does it take so long to place a shipment with NFO providers? Currently to place an order, you have to call your connection, tell them what you need to ship, where it needs to be and give any restrictions. Then you have to wait as they find what they feel is the best route, either based on price or time. Once your contact finds the route they feel is best optimized, you get a call/email to confirm this route, and you end up playing phone tag for 15-45 minutes trying to place this “time critical” shipment.
Packages are never completely “lost”. They’re sitting on someone’s dock — whether it is the shipper’s, carrier’s or receiver’s — parcels don’t just vanish.
An inefficient and poorly functioning supply chain can negatively impact every aspect of an organization. Here are three key technologies that will help you re-evaluate current processes and performance.
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