The Internet of Things (IoT) is the inter-networking of physical devices, connected devices, mobile "smart” devices, buildings, and other items embedded with electronics, software, sensors, and network connectivity that enable these objects to collect and exchange data.
The transparency and end-to-end visibility, afforded by the IOT, creates new opportunities that businesses can leverage that will greatly benefit their shipping needs.
Couriers will have access to track driver location through GPS.
Couriers or agents will be able to track and report driver locations through mobile devices. By tracking location of the drivers, the couriers can geotag major milestone updates, and provide faster updates or delays to customers.
Shippers will have access to place orders instantaneously online.
IoT connects the world together. This means a shipper no longer has to play the game of playing telephone with an agent to place an order or quote. Alongside a way to place orders, online platforms would give the shipper access to tracking orders as they are active, previous order history, and the ability to setup frequent shipments.
3PLs and Freight Forwarders can use path optimization software to better route freight.
3PLs can benefit from IoT greatly: from path optimization software to better route freight based around predetermined factors to creating algorithms to quote more accurately.
With all these benefits of technology, why aren’t more people using these tools?