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AI is more important to pathology than you think
As a technology-forward company, Airspace is in love with the potential of artificial intelligence. But why should we care about how AI is helping in other industries, like pathology for instance?
As a technology-forward company, Airspace is in love with the potential of artificial intelligence. But why should we care about how AI is helping in other industries, like pathology for instance?
We’re obsessed with our customers’ ‘why’
What is a TMS?
A transportation management system, or “TMS,” is a platform that’s designed to streamline the shipping process. A TMS allows shippers to automate the processes they have in place and receive valuable insights to save time and reduce spend on future shipments.
In our industry, the phrase “time-critical service failure” means a lot. It may mean a kidney or pancreas becomes unviable. It may mean the results of an urgent blood sample become inaccurate. Or it might mean an airplane is grounded waiting for a part, costing the airline tens of thousands of dollars.
Lost cargo happens daily – not because airlines and others who handle parcels, cargo and packages are incompetent, but because it’s a complicated business and people are, well, human; and humans make mistakes. There are so many handoffs and so many moving pieces that mistakes are inevitable. Think of a big spoked wheel that keeps turning.
Here at Airspace Technologies, we spend a lot of time thinking about customer service. A lot. But keeping it front and center in our minds isn’t enough. Besides thinking, we do. We train, we provide feedback, we go over multiple scenarios and we continually think of the Golden Rule, putting ourselves in the place of our customers. What would they want? How would they want to be treated?