Traditionally, shipping services have involved agreements between trucking firms or companies with drivers offering transportation services to diverse clients. In some cases, the delivery companies also offer NFO services for the benefit of their clients but at a higher cost. The problems plaguing the shipping business have always been present. The most common are loss of packages, delivery to the wrong address, and damaged goods. It is for this reason that many companies look for shipping services that present minimal problems when sending packages on a consistent basis.
To reduce friction points when shipping, many organizations turn to companies that rely on technology to ensure their packages are delivered on time. These companies are referred to as the tech enabled 3PLs and use their knowledge of advanced technology to create automated systems. Often based online and with systems that quickly offer appropriate shipping for on-demand clients, they have become game changers in the industry.
The use of shipping software in on-demand shipments has drastically reduced the amount of human error that was common in the industry. Some of the ways the entry of these non-traditional couriers has changed the landscape of shipping include:
For online B2B shipping, clients are always in control of the process from request of the services to delivery. They are in charge of the packaging and labeling, reducing the chances of mislabeling. Ordering of services online is also convenient and costs less in the long run.
Online Selection of Best Shipment Routes
Traditional delivery companies decide on the routes used to deliver shipments depending on a variety of factors when in the field. This not always result in the fastest route. Technology-based shipment companies are able to predetermine the best routes and transportation options, thus reducing the chances of delayed delivery.
Ability to Track Packages in Real Time
For most organizations, engaging the services of an on-demand shipping company is usually based on their ability to deliver packages in the shortest amount of time possible. When tech enabledcompanies that offer tracking in real-time, it allows shippers to monitor and update clients without having to worry whether the driver or flight is actually on its way.
The use of technology is gradually replacing the need to work directly with people in the on-demand shipment business. This reducing the occurrence of mistakes in transportation of goods from one location to another.