Topic: Technology (5)

Customer Service in a Time-Critical World

Exploring the meaning of customer service

Here at Airspace Technologies, we spend a lot of time thinking about customer service. A lot. But keeping it front and center in our minds isn’t enough. Besides thinking, we do. We train, we provide feedback, we go over multiple scenarios and we continually think of the Golden Rule, putting ourselves in the place of our customers. What would they want? How would they want to be treated? 

Why are Design Principles Important to Critical Logistics?

 

Every other Friday we take a few minutes to share another way our user-centered design process helps us inject the voice-of-the-customer into our company culture, and improve the Airspace Platform.

Logistics For A Green World? You Bet Your Carbon Footprint!

Here at Airspace Technologies, green isn't a trend, and it's not a marketing gimmick intended to polish our brand. It's built-in, part of our DNA – and the proof is in the efficiency. The more efficient and 'lean' a company can run, the greener it will be.

Last-Mile Robots... Coming Soon?

The robots are coming. Well, maybe. We’ll know soon

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